State Fish and Wildlife Agencies sit atop mountains of incredibly rich data that can deliver personalized services and exceptional Customer Experiences. Most agencies excel at using data to make science-based Conservation decisions but many lack the capabilities and technologies to use Data for their Customers’ benefit.
This interactive workshop introduces agency staff to the fundamentals of Data Strategies and Analytics as critical tools to strengthen Customer relationships, reduce license sales churn and grow sustainable revenues.
State of the Industry — Data Analytics Today
State of the Agency — How Good is Your Data
Data-Driven Experiences — The Details
Conducting an Agency Data Audit
Data drives well-reasoned business decisions and it is critical to success, or failure.
Sound data strategies start with a clear roadmap, beginning with an audit of existing datasets, server locations, file formats, ownership and accessibility. This audit will also identify missing datasets or new information to be gathered or created based on business needs.
Using lessons learned in Day 1, attendees will design the framework to construct an integrated Agency Data Strategy.
The workshop is designed for agency leadership senior managers responsible for designing and delivering Customer facing products and services.
Attendees should include Agency Directors and their chiefs, plus IT, Legal, Law Enforcement and Finance leadership. Directors may wish to include select Commissioners as well.